Frequently Asked Questions

50 units per SKU. This MOQ applies to any customization (Pantone match, logo print, custom sizing). Quantity discounts available at 250, 500, 1,000, and 2,500+ tiers.

Submit the form at /request-a-quote/ with your quantity, deadline, and any customization details. A specialist responds within 60 minutes during business hours with a complete quote: sizing options, sample plan, production timeline, and per-unit pricing.

Yes. Standard SKUs are available un-printed. MOQ 50 still applies.

Yes for established district/university buyers. PO-based ordering and net-30 terms available after first order. Discuss during the quote.

Yes. Pantone-matched straps, trim, zippers, and zipper-pulls. Provide your color codes during the quote conversation.

Vector preferred: .ai, .eps, .pdf, .svg. High-resolution PNG or JPG also acceptable. Don't have artwork? We do free artwork cleanup and vectorization on most logos.

Yes. Multi-color, multi-position printing is standard. Common for stadium and event programs.

Yes on orders of 500+ units. Below that quantity, custom sizing isn't economical — but our standard sizes cover most stadium policies (NFL/PGA) and clear-bag policies.

Clear PVC vinyl (primary), polyester mesh weave (mesh products), and reinforced base panels on primary bags. All compliant with CPSIA and California Prop 65.

Standard SKUs are built to clear-bag policy guidelines: full panel transparency, no obstructive pockets, visibility-first construction. Specific district / venue policies vary; we'll confirm fit during the quote.

Yes. Multiple SKUs sized to NFL stadium guidelines (12" × 6" × 12" tote; smaller crossbody and cinch variants). PGA stadium approval also available.

Yes. CPSIA + Prop 65 compliance documentation available on request as part of any order.

Yes. Free standard samples (subject to availability). Custom-print samples (with your actual logo) typically have a small sample fee that's refunded against the production order.

Production: 7–14 days after design approval. Shipping: 2–7 days domestic, longer international. We coordinate carrier and timeline during the quote.

Custom-branded orders are non-returnable (industry standard for custom production). We back our work with a money-back guarantee if production quality doesn't match approved samples — details confirmed during the quote.